UK Delivery
Furniture delivery, made simple.
The service your order needs is worked out from the furniture in it — not from how many pieces you buy or how much you spend. The exact charge is shown in your basket before you pay.
- One charge per order However many pieces you order.
- Matched to your furniture The largest item sets the service.
- Free over £399 On eligible orders, confirmed in your basket.
Free delivery
Eligible orders over £399
Free delivery is worked out automatically from the furniture in your basket and the delivery service it requires. It is not something you select.
Confirmed automatically in your basket
How your delivery service is decided
Your delivery service is based on the largest packaged item in your order.
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01
Your furniture
What you have chosen to order.
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02
Its largest package
Furniture arrives packaged, and size and weight determine the handling required.
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03
The service it needs
Standard, large-item or two-person delivery.
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04
One delivery charge
The applicable delivery charge is applied once to the whole order.
One larger piece can set the service for the whole order.
If an order contains furniture requiring a higher delivery service, that service applies to the order. Smaller pieces alongside it do not create additional delivery charges.
One charge, however much you order
Delivery is charged once per order, at the highest service the basket needs.
- A smaller item standard service £29
- A larger item large item service £39
- A two-person item two-person service £49
Your delivery charge £49 not £117
Before your delivery arrives
Furniture arrives packaged, and packaging is larger than the finished piece. A few minutes checking the route in is the difference between a delivery that works and one that has to go back.
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Measure the route, not just the room
Doorways, hallways, staircases, landings, lifts and any tight turn between the front door and the room the piece is going in.
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Check the packaged size
Product pages list how many packages an item arrives in and the weight of the heaviest one. The assembled dimensions are in the specifications.
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Clear a space to unpack
Larger pieces need somewhere to be set down and unpacked before they can be assembled or moved into position.
What happens after you order
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01
Order placed
Your delivery charge is fixed at the moment you order.
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02
Order confirmation
An email listing what you bought and the delivery charge that applied.
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03
Preparing your order
Your furniture is picked and packed for delivery.
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04
Dispatch update
We email you when your order is on its way.
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05
Delivery
We confirm timing with you once your order is ready to be dispatched.
We do not publish a delivery date. Furniture lead times depend on the piece, and we would rather confirm a date with you than estimate one you have to work around.
Where we deliver
Great Britain
We deliver to addresses across mainland Great Britain.
Remote areas and islands
Some areas — including the Scottish Highlands and the islands — may need different arrangements. Please contact us before ordering and we will confirm what is possible for the piece you want.
Common questions
We deliver within Great Britain. Some remote areas — including the Scottish Highlands and islands — may need different arrangements, so please contact us before ordering if you are outside mainland Britain and we will confirm what is possible for the item you want.
We do not publish a delivery window, because we will not give you a date we cannot stand behind. Delivery timing is confirmed with you once your order is ready to be dispatched.
By the largest single package in your order. Buying several small items does not increase the charge; adding one large item may. The exact figure is shown in your basket before you pay, and it changes as your basket changes.
That is worth checking before you order. Every product page gives the number of packages and the heaviest package weight, and the specifications give the assembled dimensions. Please make sure doorways, staircases, lifts and the route into the final room are suitable for the packaged item — we cannot carry an item through a space it does not fit.
No. Items are delivered as supplied, in their packaging, and most flat-packed furniture needs home assembly. Each product page states what that item requires.
Contact us and we will put it right. Please get in touch as soon as you can, and keep the packaging until the item has been checked.
Need to check something?
Not sure which delivery service applies to the piece you are considering?
Tell us what you are looking at and we will confirm the delivery details before you order.
support@lomondfurniture.co.uk Email our teamRelated
Lomond Furniture
